Frequently Asked Questions
Everything you need to know about your TACKTRUNKS order.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-7 business days, while international delivery can take up to 14 business days depending on your location.
How can I track my shipment?
Once your order has been dispatched, you will receive an email confirmation containing a unique tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original condition and packaging. Please visit our Returns Portal to initiate a request and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are securely encrypted for your safety.
Do you offer warranties on your products?
Yes, many of our products come with a one-year manufacturer's warranty against defects. Please check the specific product page or contact our support team for individual item warranty details.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order has likely entered our fulfillment process and cannot be changed, though you may return it once it arrives.